Bd118 Privacy Policy

1. Information We Collect

When registering on the bd118 platform, we collect your name, email address, mobile number, date of birth, and residential address. This information is essential for account verification and identity confirmation. Your device model, operating system version, browser type, and IP address are also collected automatically. For platform transactions, BDT-based payment details are stored — including mobile banking numbers (bKash, Nagad, Rocket), deposit amounts, and withdrawal history. Behavioral data is also recorded, such as pages visited, time spent on the platform, and which bets or games you participate in. All data collected is used solely to improve our services and ensure security — it is never used for any unauthorized purpose.

• Account Information: Name, email, mobile number, date of birth, password (encrypted).
• Device & Browser Information: Device model, OS, browser version, IP address, session ID.
• Payment Information (BDT): Mobile banking number, transaction amount and history.
• Cookies & Usage Data: Pages visited, click patterns, session duration.

2. Purpose of Data Use

Bd118 uses collected data only for specific, legitimate purposes and never applies it in ways that are excessive or unrelated to those purposes. Core uses include account creation and verification, identity confirmation, and maintaining platform security. Personal data is also used to process transactions, award bonuses, and handle deposit and withdrawal requests. Analysing user preferences and behavioural data allows us to deliver a personalised betting experience, relevant offers, and improved services. Data is further used to provide customer support, resolve technical issues, and keep users informed of service updates. It is also processed for fraud prevention, anti-money laundering compliance, and meeting applicable legal obligations.

• Account registration, verification & management.
• BDT transaction processing and financial record keeping.
• Delivering a personalized betting experience and relevant offers.
• Customer support and technical issue resolution.
• Fraud prevention and legal compliance.

3. Cookies & Tracking Technologies

Bd118 uses cookies and similar tracking technologies to make your browsing experience smoother and more personalised. Cookies are small text files stored on your device that remember your preferences and settings for future visits. We use three main types: essential cookies (for login sessions and security), functionality cookies (to save language and preference settings), and analytics cookies (to monitor platform usage patterns). You can manage or disable cookies through your browser settings at any time, though doing so may limit certain platform features. Any third-party analytics services we use collect only aggregated usage data and do not identify you personally. A cookie consent banner is shown the first time you visit the platform, and non-essential cookies are not set without your consent.

4. Data Retention & Security

Bd118 follows industry-standard security technologies and practices to protect user data. All data is transmitted via SSL/TLS encryption and stored on servers using AES-256 encryption. Passwords are never stored in plain text — they are encrypted using a one-way hashing algorithm. Financial data is kept in a specially secured environment, accessible only to a limited number of authorized personnel for approved purposes. User data is retained for as long as the account remains active; after account closure, it is kept for a legally required period before being securely deleted. In the event of any security breach, affected users will be notified as promptly as possible and all necessary measures will be taken.

5. Sharing Data with Third Parties

Bd118 never sells or commercially transfers users' personal data to third parties. Limited data may be shared with trusted partners solely to deliver specific services — such as payment processors (mobile banking providers) and technology infrastructure providers. These partners operate under strict confidentiality agreements and may only use data for the defined purpose. Data may be disclosed to relevant authorities when required by court order, government investigation, or legal obligation. It may also be shared with regulatory bodies in connection with fraud investigations or responsible gaming matters. In all cases, only the minimum necessary data is shared, and user privacy remains the highest priority.

6. Your Rights, Policy Updates & Contact

Every registered user on bd118 has a set of fundamental rights regarding their personal data. You have the right to access the information stored in your account, correct any inaccuracies, and request deletion of your data under certain circumstances. You also have the right to object to how your data is processed and to request restrictions on processing in specific cases. To exercise any of these rights, contact our support team and we will aim to respond within 30 days. bd118 reserves the right to update this privacy policy at any time; registered users will be notified of significant changes by email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated policy. For any privacy-related questions or concerns, reach us at: support@bd118.bet.

• Access: The right to know what personal data we hold about you.
• Rectification: The right to request correction of any inaccurate or incomplete information.
• Erasure: The right to request deletion of your data under certain circumstances.
• Objection: The right to object to the processing of your data for specific purposes.
• Contact: support@bd118.bet — Our support team is always ready to help.